Two sources of truth, one answer.
What the systems say, and what the agent saw people do. Both cited, both in the brief.
Where engagements, close and advisory turn into finished work, end to end.
Budgets, scope creep and the review hours that never get billed. Traced to the step, written as the method.
What the best senior manager checks before sign-off, learned from how they work. Cited from the workpapers, the checklist and the client thread.
The client questions that recur every quarter, answered from the record. The proposal that wins, remembered.
What changes
Over-runs traced to the step, the staff level and the review loop that caused them. The fix becomes the method, not a post-mortem.
The questions that took a day of Slack answered in minutes, cited from the workpapers, the practice system and the mail. Seniors review.
WIP and write-offs matched against the engagement letter every week, not at month end. A partner signs off on every write-off.
Ask the record
Answered from your practice management, your workpapers, your CRM, your mail and the way your best people work. Cited, and handed to a partner to decide.
What the systems say, and what the agent saw people do. Both cited, both in the brief.
Sources of truth
Practice management, tax and audit software, workpapers, CRM, the engagement letter in Drive and the client thread in mail, read together with the access you already grant. Read-only. A new source takes days.
What the forward-deployed agent learns
Observe watches how the work actually runs across the practice system, the workpapers, the client calls and the judgement calls in between. It writes the methods. One partner reviews.
Department, role, what they did, and what Observe made of it.
What the record gives back
Time to answer, engagements on budget, methods written down, WIP matched. Counted from your own record, from week two.
Billable work realised per professional, before and with Karez, from the week it is connected.
Why Karez for professional services
The senior who re-ties the prior year, the manager who reviews in two passes. Observe learns it, the record keeps it, the agents run it.
Your AWS, Google Cloud or Azure account. Your model keys. Client data never leaves, and every read is logged.
Every write-off, every method, every client answer waits for a named reviewer. Agents run the repetitive work, partners decide.
Sources on day 0. Engagements and WIP mapped in week 1. First brief and method drafts with a reviewer in week 2.
Before the first call
From managing partners, practice leads and COOs, before they book time.
Ask one yourselfAny system you can grant read access to: CCH, Thomson Reuters, Caseware, Karbon, Harvest, your CRM, your workpapers and your mail. A new source takes days, with the permissions you already have.
No. It learns how your best ones work and writes it down, so every engagement runs that way. Agents take the repetitive steps. People take the calls that need judgement.
How the work gets done: the practice screens, the workpapers, the client calls and the judgement calls in between, switched on in the open. It writes methods, never scores a person, and every output goes to a partner.
It runs in your cloud, read-only, with every read logged and every write waiting for a named partner. SOC 2 Type II. Client data never leaves your boundary, and nothing is sent to a client without a reviewer.
Engagements, close and advisory, finished from your own practice system.