1. Overview
These terms apply to your use of karez.ai, operated by Karez, Inc. ("Karez", "we", "us"). By using the website, you agree to these terms to the extent permitted by law. If you do not agree, please stop using the website.
2. Website and Customer Services
The website provides information about Karez and ways to contact us. Access to Karez software, pilots, customer deployments and services is governed by the applicable customer agreement.
These website terms do not set pricing, billing, service levels, software ownership or customer data processing obligations. The customer agreement governs those matters and controls if there is a conflict.
3. Acceptable Use
You must use the website lawfully. You must not attempt unauthorised access, interfere with its operation, introduce malware, scrape it at scale, make fraudulent submissions or bookings, or infringe another person's rights.
4. Website Content
Website content, branding and design belong to Karez or its licensors. You may view and make reasonable copies of public materials for your own information or internal evaluation, keeping any ownership notices. Other uses require permission unless allowed by law.
Descriptions and demonstrations on the website are illustrative. Planned capabilities are plans, not commitments. Specific capabilities and commitments depend on the applicable customer agreement.
5. Information You Submit and Privacy
Provide only information you are authorised to share. Do not send passwords, sensitive personal information or confidential customer data through the website or a booking. You keep your rights in what you send and allow us to use it to respond to you.
Our Privacy Policy explains how we handle personal information.
6. Third-Party Services
The website may include links to or tools from third parties, including the booking page run by Google. Their services are governed by their own terms and privacy practices. Karez does not control third-party content or services.
7. Disclaimers and Liability
To the extent permitted by law, the website is provided "as is" and "as available". We do not guarantee that its content is error-free or that access will be uninterrupted. Website content is informational and is not professional advice.
To the extent permitted by law, Karez is not liable for indirect, incidental or consequential losses arising from use of the website. Nothing in these terms excludes liability or rights that cannot lawfully be excluded. Warranties and liability for customer services are governed by the applicable customer agreement.
8. Changes
We may update the website and these terms. We will revise the date above and give any notice required by law. Changes apply going forward and do not amend signed customer agreements.
9. Contact
Karez, Inc. · hello@karez.ai